Eyesme – Terms of Service

Effective Date: January 2026
Last Updated: January 2026

Welcome to Eyesme

Thanks for choosing Eyesme, your intelligent AI browser assistant.

What is Eyesme? Eyesme is an AI-powered browser extension that helps you understand web content, extract YouTube video transcripts, analyze pages, and interact with websites through natural language. Think of it as your personal AI research assistant that works everywhere you browse.

1. Who Can Use Eyesme

Age Requirement: You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use our Service.

Account Responsibility: When you create an account, you're responsible for:

• Keeping your login credentials secure
• All activities that happen under your account
• Updating your account information when needed

2. How You Can Use Our Service

Acceptable Use: Please use the Service responsibly:

What You May Do:

• Use Eyesme for personal, educational, and professional research
• Analyze publicly available web content for your own understanding
• Extract insights to help with your work or studies
• Share AI-generated summaries with proper attribution
• Use our AI features to enhance your productivity

What You May Not Do:

• Use Eyesme for any illegal, harmful, or abusive purposes
• Attempt to reverse-engineer or compromise our systems
• Use automated tools to overload our servers
• Misuse AI-generated content in ways that violate laws or others' rights
• Use the Service to create spam, malware, or misleading content

Consequences: We may suspend or terminate accounts that violate these rules.

3. Understanding AI-Generated Content

How Our AI Works: Eyesme uses advanced AI models (like GPT, Gemini, Claude) to analyze content and provide insights. Here's what you need to know:

AI Content Disclaimer:

• AI responses may be inaccurate, incomplete, or contain errors
• Always verify important information from original sources
• The Service does not provide legal, medical, financial, or professional advice
• You are responsible for how you use AI-generated content

Best Practices:

• Use AI summaries as starting points, not final answers
• Cross-check critical information with reliable sources
• Understand that AI interpretations may vary

4. Third-Party AI Services

Our AI Partners: We work with leading AI providers to bring you the best experience:

Current Providers:

• OpenAI (GPT models) - For general text analysis and chat
• Google Gemini - For multimodal content understanding
• Qwen - For Chinese language processing
• DeepSeek - For advanced reasoning tasks
• Kimi - For extended context processing

How Your Data is Used:

• Your inputs are sent to these providers solely to generate responses
• We do not use your data to train AI models
• We do not share your data with these providers for marketing
• We only share what is necessary to provide the Service

Data Processing Location: Depending on the AI model, your data may be processed in different regions. We always choose providers that meet our privacy standards.

5. Free Usage and Fair Use

Free Tier: We offer a free tier so you can try Eyesme with light daily usage.

How Free Access Works (Credits + Model Access):

• Daily Credits: Free users receive a small number of AI credits that refresh every 24 hours.
• Credit Consumption: Credits are consumed based on the feature you use and the AI model selected (more capable models typically cost more credits).
• No Rollover: Unused daily credits do not roll over to the next day.
• Model Selection: Free users can access a limited set of standard models. Some premium models (for example, Gemini and GPT‑5.2) require a paid plan.

Fair Use Policy:

• We may adjust credit amounts, pricing, or availability to maintain service quality and prevent abuse.
• Excessive automated usage, misuse, or attempts to bypass limits may trigger rate limiting, temporary restrictions, or account suspension.

Why We Use Credits: AI processing has real costs. Credits help us keep Eyesme accessible while ensuring reliable performance for everyone.

6. Premium Features and Subscriptions

Upgrade Options: For power users, we offer premium features:

Premium Benefits:

• More Daily Credits for extended usage
• Access to Premium AI Models (for example, Gemini and GPT‑5.2, and other advanced models we may offer)
• Advanced Analysis Features and priority processing for supported workflows
• Priority Support and faster response times (where available)
• Enhanced Usage Insights (where available)

Subscription Details:

• Billing: Monthly or annual subscriptions available
• Payment: Processed securely via Stripe and other trusted providers
• Auto-renewal: Subscriptions renew automatically unless canceled
• Refunds: Generally non-refundable, but contact us if you have issues
• Price Changes: We'll give you reasonable notice before any price changes

Cancel Anytime: You can cancel your subscription at any time through your account settings.

7. Service Reliability and Availability

Our Commitment: We work hard to keep Eyesme running smoothly 24/7, but sometimes things happen:

What to Expect:

• Service is generally available 99.9% of the time
• Occasional maintenance windows for updates
• Rare outages due to AI provider issues
• Performance may vary based on your internet connection

No Guarantees: We provide the Service "as is" and "as available". While we strive for perfection, we can't promise uninterrupted service.

Planned Maintenance: We'll try to notify you in advance about planned maintenance, but sometimes emergency fixes are needed.

8. Account Termination

When We Might Terminate: We'll only terminate accounts in serious situations:

Immediate Termination For:

• Violation of these Terms or laws
• Security threats or hacking attempts
• Payment fraud or chargebacks
• Request to discontinue the Service

Your Rights: You can stop using the Service at any time.

Data After Termination: We'll retain your data as required by law, but you can request deletion.

9. Limitation of Liability

Limitation of Liability:

What We May Be Responsible For:

• Direct damages caused by our gross negligence
• Refunds for unused subscription time (in certain cases)
• Fixing bugs and issues we cause

What We Are Not Responsible For:

• Indirect or consequential damages
• Lost profits or business opportunities
• Data loss (please back up important data)
• AI-generated content accuracy
• Third-party service outages

10. Changes to These Terms

How We Update: We may update these Terms from time to time to reflect:

• New features and functionality
• Improved security measures
• Legal requirements
• User feedback and best practices

Notification: We'll notify you of significant changes via:

• Email to your registered address
• In-app notifications
• Updates on our website

Acceptance: Continued use of the Service after changes means you accept the updated Terms.

11. Business Transitions

Future Changes: If Eyesme is acquired, merged, or transferred to another company:

• These Terms will remain in effect
• Your data will be protected under the same standards
• You'll be notified of any significant changes

12. Contact Us

If you have any questions about these Terms:

Contact Information:

• Email: support@eyesme.ai
• Website: https://www.eyesme.ai
• In-app support chat

Response Time: We typically respond within 24-48 hours on business days.

Languages: We currently support English and Chinese. More languages coming soon!

Thank you for being part of the Eyesme community.

By using Eyesme, you're helping us build a smarter, more accessible web for everyone. We're excited to have you on this journey with us!

Last updated: January 2026
Version: 1.0